Good Work Conditions Promote Clinician Job Satisfaction, Reduce Burnout
Well-functioning workplaces that promote trust, communication and quality over productivity minimize physicians’ burnout and their desire to leave medical practice, according to a recent AHRQ-funded study in Health Affairs. Concerns about job satisfaction among physicians have increased in recent years following changes to reimbursement rules, pressures to adopt electronic records and demands for high productivity. To understand more, researchers examined data from 168 clinicians in 34 clinics. At baseline, 74 percent of respondents indicated that they were satisfied with their jobs (scoring 3.5 or higher on 5-point satisfaction scale). One year later, researchers found that clinicians whose satisfaction had increased were more likely to report better scores on measures of burnout and less likely to want to leave practice. The findings confirmed that clinician satisfaction is related to work conditions that can be modified and is an important metric for clinical practices to measure, researchers concluded. Access the abstract.
Joy In Medical Practice: Clinician Satisfaction In The Healthy Work Place Trial
- Mark Linzer1,*,
- Christine A. Sinsky2,
- Sara Poplau3,
- Roger Brown4,
- Eric Williams5,
- the Healthy Work Place Investigators6
+Author Affiliations
- ↵*Corresponding author
Abstract
To better understand how clinicians’ job satisfaction relates to work conditions and outcomes for clinicians and patients, we examined data from the Healthy Work Place trial. Data were collected from physicians and advanced practice providers at baseline and approximately one year later. At baseline, 74 percent of respondents indicated job satisfaction. Satisfaction was associated with less chaos, more cohesion, better communication, and closer values alignment at work, but not with higher-quality care or fewer medical errors. At follow-up, the respondents with satisfaction data then and at baseline who indicated increased satisfaction (16 percent of these respondents) were almost three times more likely to report improved burnout scores and over eight times as likely to indicate reduced intention to leave their practices, compared to the clinicians whose satisfaction did not increase. These findings confirm that clinicians’ job satisfaction is related to remediable work conditions and suggest that it may be an important metric for clinical practices and practice organizations.
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